Manual statement checking
Customer statements reviewed and compared with your AR ledger by hand.
Statement of account reconciliation
Match Customer Statements to Your CargoWise Ledger with AI-Driven Statement of Account Reconciliation.
CargoDocket matches customer statements against your CargoWise AR ledger and surfaces every open item.
Book a DemoEMLCustomer emailStatement attached
PDFStatement of accountSOA-21048.pdf · 1.7 MB
XLSAR ledgerAR-ledger.xlsx · 110 KB
PDFPayment advicePA-7730.pdf · 70 KB
CargoDocket statement checksEvery line matched against the AR ledger
- CustomerHarbor Line Logistics
- StatementSOA-21048
- Lines matched31 of 33
- BalanceUSD 9,860.00
- DifferenceUSD 420.00
Agreed with CargoWiseMatched lines confirmed
SOA-2104831 lines agreed · USD 9,440.00
Flagged for reviewOpen items to resolve
2 lines disputedINV-77310 short paid, INV-77322 missing
Posted to
The problems
Chasing Customer Statements Takes Time from Your AR Team
Customer statements of account arrive in different formats and need checking against open invoices, credit notes and payments before a balance can be confirmed.
High invoice volumes
Large numbers of open invoices and part-payments make matching slower.
Different statement formats
Statements arrive as PDFs, Excel files, scans or customer portal exports.
Disputed or short-paid items on statements
Deductions and disputes need investigating before the balance is confirmed.
Ageing visibility gaps
Overdue and ageing exposure is hard to see across many customer accounts.
Capability overview
Automate Statement Reconciliation for Faster AR Matching
CargoDocket reads statements of account, compares them with your CargoWise AR ledger and brings differences into one review.
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Read statements with AI
Captures invoice numbers, dates, amounts, payments and references from each statement.
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Match against CargoWise AR
Compares statement lines with relevant invoices, credit notes and receipts.
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Find open & unmatched items
Identifies invoices that are missing, open or showing a different balance.
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Highlight balance differences
Brings short-payments and amount differences to your team's attention.
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Flag disputes for review
Separates disputed or deducted items so they can be investigated directly.
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Prepare exceptions for review
Keeps the detail behind each difference together for your AR team.
Our workflow
How Statement of Account Reconciliation Runs in CargoWise?
CargoDocket takes each statement through capture, matching, ageing checks and exception review.
01 - Receive the statement
Bring supported statements of account and related documents into the process.
02 - Capture statement details
AI reads the statement and captures invoice, payment and credit note references.
03 - Match with CargoWise AR
Compares statement lines with relevant invoices, receipts and adjustments.
04 - Check ageing & balances
Identifies overdue items, short-payments and balance differences.
05 - Review exceptions
Sends disputed or unmatched items to your AR team for follow-up.
06 - Ask for approval and post in CargoWise
Route the result for approval, then post it in CargoWise with every action logged.
Supported documents
Work with Any Statement Format Your Customers Send
CargoDocket supports the document inputs AR teams already receive from customers and portals.
Customer statements of account
Captures invoice, credit note and payment references from the statement.
Standard & scanned PDFs
Digital PDF statements and scanned copies.
Excel & CSV files
Statement and remittance data supplied in spreadsheet formats.
Customer portal exports
Statement data exported from customer or EDI portals.
Email attachments
Statements received as email attachments.
The benefits
Collect Faster and Close Receivables with Fewer Surprises in Every Customer Account
Every customer in one process
Statements from all customers are matched the same way, whatever their layout.
Less spreadsheet matching
Line-by-line comparison moves out of spreadsheets and into a structured process.
A faster month-end close
Routine matching is done before close week, leaving time for review.
Short-payments spotted quickly
Part payments, deductions and disputes are flagged so your team can follow up fast.
Better control of ageing
Open and overdue items are clear, helping your team prioritise collections.
Clearer customer conversations
Documented differences make it quicker to agree balances with customers.
Why CargoDocket?
Built Around How Your AR Team Actually Collects
Every freight business runs AR and collections a little differently. CargoDocket configures around your customers and CargoWise setup.
25+ years of combined industry experience
Across logistics, technology and business process automation.
Built on logistics expertise
Shaped by a practical understanding of freight billing, credit and collections.
Deep CargoWise expertise
Matching that works with the CargoWise receivables ledger your team already relies on.
Operational freight-forwarding knowledge
Built around job, invoice and customer reference detail, not generic ledgers.
Support across time zones
Coordinated support to keep your reconciliation project moving.
Focused on practical automation for daily work
Reducing repetitive matching while collection decisions stay with your team.
Straight Answers About How it Works
How does CargoDocket automate statement of account reconciliation?
CargoDocket AI reads customer statements of account, captures the relevant details, and compares them with your configured CargoWise AR records, reducing the amount of line-by-line checking your team needs to do.
Can CargoDocket identify why a customer balance doesn't match?
Yes. It can bring related invoices, receipts, credit notes, debit notes, references, and differences together so your AR team can investigate what is causing the balance difference.
How does CargoDocket handle disputed or short-paid invoices?
Disputed or deducted items can be separated for review, making it easier for your team to focus on items that need follow-up instead of checking the full statement again.
Can CargoDocket include credit notes and debit notes in reconciliation?
Yes. Credits and debits can be included in the configured reconciliation process so adjustments are considered when reviewing the customer balance.
Can CargoDocket work with different statement formats?
Yes. Supported PDF, Excel, scanned and customer-portal statement formats can be brought into the same reconciliation process.
Does my AR team still control the final reconciliation?
Yes. CargoDocket AI supports the matching and review work, while your finance team remains responsible for investigating exceptions and confirming the final reconciliation.
Can statement reconciliation be connected to CargoWise?
Yes. The process can be configured around relevant CargoWise AR records and requirements, keeping reconciliation connected to your CargoWise environment.
Bring Your Messiest Document
Send us the worst invoice or bill of lading you have. We’ll show you what CargoDocket reads from it.
