Plan. Collect. Close the Cycle.

The World’s First Scrum‑Based AR Collections Software that Turns CargoWise Invoices into Predictable Cash

Forwarders pay carriers on day one and wait weeks to get paid. CargoDocket gives your team a locked cash target, an owner on every invoice and a daily burndown.

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Open receivables from CargoWise

INV-40218 · Northline Retail$186,400 · 41 days overdue

31–60

INV-40377 · Harbor Foods Co.$92,750 · 18 days overdue

1–30

INV-39904 · Delta Auto Parts$241,100 · 67 days overdue

61–90

INV-40512 · Meridian Pharma$64,300 · Due in 6 days

Current

October Cycle · Day 12 of 30AT RISK

Target (locked)$4.0M

Collected$1.45M

Needed per day$142K

Promise to pay loggedHarbor Foods · $92,750 on 18 Oct · Owner: Priya S.

Payment posted to CargoWiseINV-40512 · $64,300 · Burndown updated

SYNCED

Example data

Three Questions Finance Leaders Ask Every Week

Most forwarders can tell you what customers owe. Few can tell you what will be collected this month, what puts it at risk, and who is on it. CargoDocket answers all three from your CargoWise data.

How much cash will actually land this cycle?

One locked target and one burndown, updated every day from CargoWise. Finance and leadership read the same number.

Which customers are putting that cash at risk?

Aging, promises to pay and disputes sit in one ranked backlog, so the biggest risks rise to the top on their own.

Who is working on those accounts right now?

Every invoice has a named owner, a logged history and a next step. No more asking around before the board meeting.

Why Freight Forwarders Feel the Cash Squeeze First?

Your margins are thin and your costs are paid up front. When collections run on spreadsheets and memory, every late invoice becomes a working capital problem.

You Pay Carriers Before Customers Pay You

Freight, duties and handling go out on day one. Customer invoices sit on credit terms. Every day an invoice runs late widens the gap your working capital has to fill.

Aging Reports Show Debt, Not Action

The CargoWise aging report tells you who owes. It does not show who is chasing them, what the customer promised, or what happens next.

Follow-Ups Live in Inboxes and Spreadsheets

When a collector is away, their notes and promises go with them. Managers rebuild the picture by hand every week.

The Month-End Surprise

Nobody can say on day 10 whether the target is still reachable. Leadership finds out on day 30, when it is too late to act.

Our Core Method

The Scrum Method, Applied to Accounts Receivable

Scrum gives software teams a time box, a clear goal and daily progress. CargoDocket is the first to bring the same discipline to collections.

In Scrum	In CargoDocket	What it means for your team
Sprint	Collection Cycle	A fixed period of work with one cash target.
Product Backlog	Invoice Backlog	Every open invoice, grouped by customer and ranked.
Sprint Goal	Collection Target	The cash your team commits to collect this cycle.
Burndown Chart	Amount Burndown	Cash left to collect against where it should be.
Scrum Master	Collection Manager	Plans each cycle, clears blockers and watches risk.
Team Member	Collector	Owns invoices, follows up and logs every promise.
Sprint Rollover	Balance Rollover	Unpaid balances move to the next cycle at close.

One Target

Locked when the cycle starts.

One Owner

Named on every open invoice.

One Burndown

Updated with every payment.

Revenue isn’t Real Until it’s Collected

The Problem

Sales books the revenue and operations moves the cargo. But cash depends on a collection process nobody owns from start to finish, so the forecast and the bank balance rarely match.

The Solution

CargoDocket runs collections as a planned cycle: a locked target, an owner on every invoice and a live burndown that the collection team and finance leaders read the same way.

Collection Board · Dubai BranchEXAMPLE DATAAT RISK

Collection Target: $4,000,000; Locked on 1 Oct
Collected: $1,450,000; 36% of target
Remaining: $2,550,000; 18 days left
Needed per day: $141,700; to hit target
Promises to pay: $610,000; due this cycle

Amount BurndownIdealActual

Invoice	Balance	Owner	Next step
Delta Auto PartsINV-39904 · 67 days	$241,100	Arjun K.	Dispute
Northline RetailINV-40218 · 41 days	$186,400	Sara M.	Call today
Harbor Foods Co.INV-40377 · 18 days	$92,750	Priya S.	PTP 18 Oct
Coastal TextilesINV-40455 · 9 days	$58,900	Unassigned	Assign

How a Collection Cycle Runs, Start to Finish?

Four steps, repeated every cycle. Each one runs on your live CargoWise data, so the plan always matches reality.

Bring in Receivables
Open invoices, customers and balances sync from CargoWise into one Invoice Backlog, grouped by customer and aging bucket.
Plan the Cycle and Lock the Target
The Collection Manager picks the invoices, sets the cash target and assigns owners. The target locks as soon as the cycle starts.
Work Every Invoice
Collectors call, email and log promises to pay. Customers check balances and pay through their own portal.
Track, Close and Roll over Balances
The burndown updates daily. At close, the cycle passes or misses its success line and unpaid balances move to the next cycle.

Everything Your Collection Team Needs, Inside One AR Tool

Six parts that work as one process, from the first overdue invoice to the final payment posted back in CargoWise.

See Every Open Invoice, Ranked by What Matters

The Invoice Backlog groups all receivables by customer, with total exposure on top and each invoice beneath it. Managers drag the riskiest invoices to the top before a cycle starts.

Aging buckets: Current, 1–30, 31–60, 61–90 and 90+ days
Filter by customer, status, amount and age
Disputed, promised and unpaid invoices kept apart

Commit to a Cash Target, Not a To-do List

A Collection Cycle is a fixed period with one cash target. Once it starts, the target cannot move, so the team works toward a real commitment and leadership gets a number it can plan around.

Target locks when the cycle starts
Success line set per company (80% by default)
Unpaid balances roll into the next cycle

Know on Day 10 If Day 30 is at Risk

The Burndown Dashboard compares cash still to collect with where it should be today. When the team slips, it says so plainly and shows the daily amount needed to recover.

On Track, At Risk or Behind, every day
Amount needed per day to hit the target
Alerts to managers and finance when a cycle slips

Every Invoice has an Owner and a Next Step

Collectors see only their own invoices. Every call, email, note and promise to pay is logged against the invoice, so the history stays with the account, not with the person.

Bulk assign invoices to collectors
Promise-to-pay dates with reminders
Full audit trail on every invoice

Let Customers See What They Owe and Pay it

Each customer gets a portal with their open and overdue invoices, balances and payment history. They pay online, ask a question on any invoice, and stop calling your team for copies.

Online payment through Stripe, Razorpay or PayPal
Partial payments update the burndown right away
Messages go straight to the assigned collector

CargoWise Stays Your System of Record

Open invoices, customers and balances sync from CargoWise on a set schedule. Payments recorded in CargoDocket post back to CargoWise, so finance never keys the same data twice.

Scheduled sync of receivables and customers
Payments posted back automatically
One collection board per branch

Aging Reports and Spreadsheets vs CargoDocket AR Collections

An aging report is a list. Collections need a plan. Here is what changes when the work moves out of spreadsheets.

What matters	Aging report + spreadsheet	CargoDocket AR Collections
Who owns each invoice	Aging report: Whoever remembers it	CargoDocket: One named collector per invoice
The cash target	Aging report: Set in a meeting, changed later	CargoDocket: Locked when the cycle starts
Progress check	Aging report: At month end, by hand	CargoDocket: Burndown updated every day
Follow-up history	Aging report: Scattered across inboxes	CargoDocket: Logged on the invoice itself
Promises to pay	Aging report: In notes, easy to miss	CargoDocket: Tracked with date reminders
Customer questions	Aging report: Calls and emails for copies	CargoDocket: Self-service Customer Portal
Payments in CargoWise	Aging report: Keyed in by hand	CargoDocket: Posted back automatically

How CargoDocket Handles the Messy Parts of Collections?

Collections rarely go to plan. These are the everyday cases that break spreadsheets, and what happens to each one in CargoDocket.

SITUATION 01

A Customer Disputes an Invoice

Flag it as Disputed. It leaves the collector’s active chase list, stays visible to the manager and keeps its full history until it is resolved.

SITUATION 02

A Customer Pays Only Part

Record the partial payment. The balance, the invoice status and the burndown update at once, and the rest stays in the cycle.

SITUATION 03

A Promise to Pay is Missed

The collector gets a reminder on the promised date. If the money does not arrive, the next step is already on their list.

SITUATION 04

A Collector Goes on Leave

The manager reassigns their invoices in bulk. Every note, call and promise moves with the invoice, so nothing restarts.

SITUATION 05

The Cycle Ends Short of Target

The cycle is marked as missed against its success line and kept in history. Unpaid balances roll into the next cycle at their current amount.

SITUATION 06

One Customer, Several Branches

Each invoice stays on its own branch board with its own owner, and finance leaders view every branch from one read-only dashboard.

The AR Numbers You can Track Every Week

Six numbers that tell finance leaders whether cash is on its way, without asking anyone on the team for an update.

Collected vs Target

Cash collected this cycle against the locked target, updated every day.

$1.45M of $4.0M

Needed per Day

What the team must collect each remaining day to finish on target.

$141.7K a day

DSO Trend

Days sales outstanding by branch over time, so you see if collections are getting faster.

58 → 52 days

Aging Split

How much of your receivables is current, overdue or disputed right now.

62% / 31% / 7%

Cycle Success Rate

How many past cycles reached their success line, branch by branch.

5 of 6 cycles

Collector Performance

Cash collected and follow-ups logged by each collector in the cycle.

Priya S. · $410K

What Each Person Sees in CargoDocket?

Everyone works from the same data, but each role sees only what it needs to act on.

Finance Leaders

Read-only view of every branch

Cash collected against target, per cycle
DSO trend and aging split by every branch
Cycle success history for board reporting

Collection Manager

Plans and steers each cycle

Builds cycles and locks the cash target
Assigns invoices and reassigns in bulk
Gets alerts when a cycle starts to slip

Collector

A clear worklist every morning

Only their own invoices, ranked by priority
Logs calls, emails and promises to pay
Reminders on promised dates

Your Customers

Self-service, any time

Open, overdue and paid invoices in one place
Online and partial payments
Messages go straight to the right collector

Straight Answers About How it Works

What is AR collections software?

AR collections software helps a finance team collect unpaid customer invoices on time. CargoDocket pulls open receivables from CargoWise, groups them into Collection Cycles with a cash target, gives every invoice an owner and tracks progress on a daily burndown, so leaders see what will be collected and when.

How does the AR tool work with CargoWise?

CargoDocket reads open invoices, customers and balances from CargoWise on a set schedule, so your backlog stays current. When a payment is recorded, it posts back to CargoWise. CargoWise stays your system of record for invoicing and accounting, and CargoDocket adds the collection plan, ownership and tracking on top.

What is a Collection Cycle?

A Collection Cycle is a fixed period, such as two or four weeks, in which your team commits to collecting a set amount of cash. The target locks as soon as the cycle starts. At close, the cycle passes if it reaches its success line, 80% by default, and unpaid balances roll into the next cycle.

How does the burndown show risk early?

The burndown compares the cash still to collect with where it should be on that day. If the team falls behind the ideal line, the status turns At Risk or Behind and the dashboard shows the amount needed per day to recover. Managers see the gap in week two, not at month end.

What reports do finance leaders get?

Finance leaders get a read-only view of every branch: cash collected against target for each cycle, DSO trends over time, cycle success history and the split between current, overdue and disputed balances. They see the full picture without needing access to daily collection work.

Can customers pay their invoices online?

Yes. Each customer gets a portal to see open and overdue invoices, check balances and pay online through Stripe, Razorpay or PayPal, including partial payments. Payments update the invoice and the burndown right away, and customers can message their assigned collector about any invoice.

Bring Your Messiest Document

Send us the worst invoice or bill of lading you have. We’ll show you what CargoDocket reads from it.