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Glossary Terms

Handle the changing environment of logistics automation with confidence. Our comprehensive glossary simplifies technical terms and offers precise definitions to help you prepare your company for the future. Learn the language that promotes efficiency and creativity, from the basics of automation to more complex ideas.

Customs Clearance Automation

Last updated: August 4, 2025
Logistics Automation
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Customs Clearance Automation refers to the use of robotic process automation (RPA) and AI to manage customs declarations, document submissions, and regulatory checks with speed and precision. In global trade, customs clearance is often one of the most complex and time-sensitive parts of the logistics process. Manual filing and verification can result in delays, penalties, and compliance risks. Automating these tasks helps freight forwarders and logistics providers reduce error rates and keep shipments moving without interruption.

How does Customs Clearance Automation enhance Logistics?

The automation process begins by extracting shipment data from ERP systems like CargoWise. RPA bots and AI then populate the appropriate customs forms with commodity codes, consignee details, declared values, and port information. These bots can submit documents directly to customs portals, retrieve status updates, and respond to regulatory requests in real-time. If any discrepancies are detected, such as missing HS codes or mismatched country-of-origin data, the system flags them for review. Once cleared, shipment status updates are automatically pushed back into the ERP, ensuring continuous visibility.

Benefits of Procurement and Supply Chain Strategy

Faster Border Crossings

Automating declaration and submission processes reduces clearance time significantly, helping shipments cross borders without unnecessary hold-ups.

Improved Compliance

RPA ensures that each declaration meets the specific formatting and regulatory requirements of the destination country, minimizing the risk of rejection or fines.

Lower Operational Costs

By reducing manual input and document handling, businesses can scale their customs processing without increasing headcount or outsourcing fees.

Real-Time Visibility

With automated status updates, logistics teams and customers are always aware of where a shipment stands in the customs process, improving service reliability.

Conclusion

Customs Clearance Automation simplifies one of the most regulation-heavy areas in international logistics. By using RPA to handle documentation and submissions, logistics companies can accelerate shipments, reduce compliance risks, and improve overall efficiency. When integrated with systems like CargoWise, this solution offers a unified, real-time customs management approach, making global trade faster, smarter, and more dependable.