Email Parsing AI
Email Parsing AI automates the extraction of logistics-related data from emails, attachments, and messages. In freight and supply chain operations, a large volume of communication, such as booking confirmations, shipment updates, or order requests, happens over email. Manually reviewing and entering this information into ERP systems like CargoWise is time-consuming and error-prone. Email Parsing AI solves this by reading incoming emails, identifying relevant data, and pushing it directly into your system without human involvement.
How Email Parsing AI Works?
Email Parsing AI uses natural language processing (NLP) and machine learning to interpret structured and unstructured content in emails. Once an email hits the logistics inbox, the AI scans for key fields like tracking numbers, addresses, container IDs, delivery windows, and more. It then extracts that data and maps it into your ERP, TMS, or WMS platforms. It can also analyze attachments like PDFs, spreadsheets, or even images to gather shipping instructions or invoice details. With rule-based logic, it flags exceptions or incomplete data and can escalate it to human teams only when needed.
Key Functional Advantages
Regulatory Adaptability
Email Parsing AI can be customized to extract and verify compliance fields such as Incoterms, HS codes, and delivery terms, making it useful for international shipping documentation and trade compliance.
Faster Billing Cycles
By parsing booking confirmations or rate approvals instantly, the AI speeds up downstream processes like order creation, billing setup, or carrier communication, reducing the wait time between inquiry and fulfillment.
Integrated Workflow Efficiency
The system integrates with logistics platforms like CargoWise, automatically triggering workflows once parsed data is captured. This ensures real-time updates to job files and shipment records without extra admin work.
Error Elimination at Scale
AI parsing minimizes human errors from misreading emails or copying incorrect data. It ensures that critical logistics information is captured accurately and delivered to the right system.
Conclusion
Email Parsing AI eliminates the manual burden of sorting through logistics emails and unlocks faster data flow. It enables logistics teams to process higher volumes of communication with greater accuracy, freeing up time for strategic coordination and improving overall customer responsiveness.